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Request For Quotation(RFQ)

Overview

Bryzos provides buyers frictionless procurement by generating instant, actionable pricing. Bryzos provides sellers a no-quote, qualified source of demand. The Request For Quotation (RFQ) is a one of Bryzos’s module. It allows buyers to make requests for quotes and sellers to respond with quotes.

Some Information has been altered and removed due to the presence of confidential data and adherence to NDA agreements.

My Role

Problem Finding, Redesign Planning, Wireframes, Ul Design, Prototyping, Micro-interactions and Testing, Collaborating with engineers for developed UI Testing.

A Quick Look at the Highlights

The Problem

Vast and Complex Data: Users encounter difficulties locating required information, leading to time wastage and inefficiency as they spend significant time searching and filtering data in the backend.

Non-Modern UI Interaction Patterns: The current flow doesn't follow modern UI standards, confusing users during using the component and extending their adaptation period.

Readability: One of critical issue was readability.

Before - RFQ Home Page

After - RFQ Home Page

Organizing items in a systematic manner

In order to facilitate the organization of RFQs on this page, we implemented a foldering approach. It facilitates the organization of RFQs by vendors. In order to facilitate organization, users may establish folders for various RFQs or location-based RFQs.

Extending RFQ Time

An Opportunity To Enhanced Experiences

As I was examining the application, I noticed that there was no way for the user to extend the RFQ deadline; if the user needed to extend the time, he would have to resubmit the RFQ from the beginning. This was an ineffective solution, and I recognized an opportunity to enhance the user experience.

This "Add More Time" functionality has been suggested to enable users to extend the RFQ time if necessary. The "Time Remaining" field has been colored red, and a condition has been incorporated to indicate that the RFQ has 24 hours remaining. In addition, I have devised a reminder email to inform users that they may require additional time.

RFQ Expiring Reminder Email

Before - Create RFQ

Before - Header Details

After - Create RFQ + Header Details

Simplifying the RFQ Creating Process

It is not a prudent decision to request this much information from the user. By redesigning the application, I sought to reduce the number of steps that the user must complete and to save time during the operation. I combined the "Products Details" and "Header Details" into a distinct page.

The RFQ creation process has been simplified by reducing the number of redundant inputs. The "Tag Part Number" system was implemented to improve the efficiency of order management on both the Bryzos system and the buyer's internal system.

Before - RFQ Negotiation Buyer Side

After - RFQ Negotiation Buyer Side

Revamping Existing Actions

The RFQ negotiation module is a complex program in its own right, and we must add a "Line" level note system on top of it. The obstacle was that we were unable to modify the existing functionalities, as this would have resulted in a lengthy development process that would have taken several months.

Approaching the iterative design process was our strategy. Several sessions later, we generated a multitude of solutions; however, we must select one that is both simple to use and understandable. Two concepts were combined to form a single entity. After conducting numerous assessments, I delivered it over to the development team.

RFQ Negotiation Focused State

RFQ Negotiation Error Behaviors

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